Businesses evolve. How much growth or changes have you experienced in the last 12 months alone? If you’re like most businesses, your business manuals and training reference materials are embarrassingly out of date. A great way to utilise the post-Christmas downtime is by updating these important business documents.
A business operations manual outlines all your business operations, dictates the policies, and delivers principles of how the business should be managed. Like your business, your business manual will need constant reevaluation and revision, to constantly make sure it ticks the following three boxes:
Guarantee consistency
The biggest role of an effective business manual is to create consistency across all your business operations. No matter how large or small your business is, you need to ensure every single customer receives the same level of service from each of your staff members – even if they’re on opposite ends of the country. Your business manual is important for setting a uniform standard for every aspect of your business – from trading hours to dress code; signage to customer service.
Offer independence
An effective business manual should be able to fuel an entire office or franchise, enabling them to function independently of all others. Making sure there are systems in place for every aspect of your business operations means your business model can be duplicated and followed simultaneously by many people at once. A business manual that’s up-to-date is the only way to keep all branches or franchises moving forward.
Manage intellectual property
Regardless of your industry or niche, no business owner can afford to gamble away their trademark brands, logos and other intellectual property material. Your business manual is the document which should clearly settle issues of trademark protection and intellectual property, so as to safeguard against any or all intellectual property infringement.
Your local Kwik Kopy design and print centre has everything you need to create, update, and streamline your business manuals. Kwik Kopy can help you design your digital documents, assist you with bulk printing, and even help you out with binding, perforating, and other finishing services.
For more handy design and printing tips, head to your nearest Kwik Kopy Centre.
